Q:  Top |
How is eTelemet different
from other web services? |
| A: |
Unlike other Internet stock
quote providers and websites, eTelemet uses a separate set of windows to manage your
portfolio. Simply put, this is not a browser-based application. This allows the user to
peruse the Internet at will, without affecting the eTelemet window(s). No more waiting for
HTML, JAVA or CGI scripts to load. Telemet believes this to be an advantage, we're sure
you will to. |
| Q: Top |
How is eTelemet delivered? |
| A: |
The use of satellite and
Internet standards allow Telemet to provide dynamic (continuous) updates in real-time or
on a delayed basis. |
| Q: Top |
Can I get real-time data or
is the data delayed? |
| A: |
The eTelemet system is
designed to allow a user to subscribe to either real-time or delayed quotes. The three
classes of rates offered by most US exchanges are; real-time data for professional
investors, real-time for non-professionals, and delayed quotes. For those customers that
select real-time exchange data, signed exchange agreements must be submitted to Telemet.
Applicable monthly fees are added to the basic service fee. Market indices and news
services are real-time, regardless of whether the user selects real-time or delayed
quotes. |
| Q: Top |
What are the requirements
for getting started? |
| A: |
Telemet recommends the
following components:
- Hardware: Telemet recommends a Pentium 100
processor with 32 megs of RAM, especially if you will be running other applications at the
same time.
- Operating System: Microsoft Windows 95,
Windows 98 or NT 4.0.
- Browser: Internet Explorer 3.0 (or higher) or
Netscape 3.0 (or higher) recommended.
- Connection: Internet connection through a dial-up
service or a permanent, continuous connection from an ISP (Internet Service Provider). For
dial-up access, a 28.8 modem is recommended.
|
| Q: Top |
Can I use any ISP (Internet
Service Provider)? |
| A: |
Yes. Any Internet connection
through a dial-up service or a permanent, continuous connection from an ISP is acceptable.
The dial-up connection can be made through any ISP that provides for TCP/IP protocol
through a Winsock connection. |
| Q: Top |
How long does it take to
load eTelemet? |
| A: |
The eTelemet file (setupex.exe)
is 4.65 MB in size. The load time depends on your connection to the Internet, your modem
speed, etc. Download time with a 56K modem is approximately 15-20 minutes. |
| Q: Top |
Whom do I contact for
assistance if I don’t understand how to interpret a given display? |
| A: |
Please first refer to the
HELP pages located on the menu bar of the eTelemet program. If you need further
clarification, please E-Mail us at training@taquote.com. |
| Q: Top |
Whom do I contact if I can't
gain access to the service after loading my registration # and user ID? |
| A: |
Please send us an E-Mail at netaccounts@taquote.com. |
